Your Position: Home > Support > Customer Services

After-sales service:

30 days refund guarantee for any reasons
Within 30days after order,you could return the Gooloo products and be refunded for any reason.

18 months warranty period
We support warranty period for 18 months.We would repair or replace the broken Gooloo products within 18 months.
Note:Please use Gooloo products as our manual.


Service and Support
We are open from 9:00 a.m. to 6:00 p.m. to serve you.Pls contact us directly if you have any problems about our products,we will try our best to help you in time.

Attetion:
1.You should pay for the freight if we refund you on the reason out of quality.
2.We only support the shipping cost of replacement and return in customer's local country.You should pay for the extra freight or receive only 50% refund if the redelivery address is in another country.
Follow Us